Client Services for Client Success
At MD Professional™ we are passionate about the quality and level of service we provide to our clients. We step beyond just product training and offer a comprehensive program to ensure your long term success.

We call it the PROACTION Client Success Program, a customized approach to help you successfully integrate MD Professional™ into your practice. More than just training software, it's about ensuring a comprehensive business solution that maximizes your ability to drive flawless consistency in your practice. More than automating clerical functions and increasing efficiency, it's about taking your business to a whole new dimension. A different vision for eyecare professionals.

The MD Professional Client Services team is ready to help you tailor a PRO ACTION™ Client Success Program to fit your specific needs and goals. Our Client Services team covers the following areas:

First Response Telephone & Web Ticket Support Project Scoping Software Installation, Configuration & Business Setup Data Conversions Go-live assistance Software Updates Frames Data & Barcoding/Labels Integration Ophthalmic Instrument Linking CMS-1500 customizations Electronic Claims Submission Online Lab Order Submission VSP Claims Submission

Taking business to a whole new dimension requires what only MDPro offers.

Client Relationship Agreement - click to view

PROTRACK Foundations Training